Location: Toyosu, Koto-ku, Tokyo, Japan
Work Type: Part Time / Entry Level
Salary: ¥1,200 ~ ¥1,600 / Hour
Requirements
- English: Business level
- Japanese: Conversational
- Must currently reside in Japan
- Visa sponsorship available
Description
Due to popular demand, teamLab Planets TOKYO has extended its exhibition period through the end of 2027!
Recognized as Asia’s Leading Tourist Attraction 2023 by the World Travel Awards, teamLab Planets is a world-renowned immersive art museum where guests walk through water and interact with massive digital artworks. Also rewarded as the “Most visited museum (single art group)” in 2023.
With a growing number of international visitors, we’re hiring 25–40 bilingual (English/Japanese) operation staff to enhance the guest experience. You’ll work inside the artworks, enjoying the experience alongside our guests.
Join us in creating unforgettable, body-immersive experiences that blend light, sound, nature, and technology.
[Operation Staff]
Assist visitors in English and Japanese. Guide guests, handle ticket info, restock supplies, and clean the facility. Attention to detail and a hospitality mindset are key. Conversational Japanese required.
Main Responsibilities
・Guide visitors at the entrance (how to enjoy the exhibition, important notices)
・Provide support to guests with any concerns or questions
・Offer information about tickets and entry (outside the facility)
Back Office Tasks
・Restocking, managing, and transporting supplies
・Handling precision equipment (requires careful and accurate work)
・Performing cleaning tasks to maintain a hygienic environment
Required Skills
・Customer service skills in English and Japanese
・Conversational Japanese (Japanese is the working language)
・A strong sense of hospitality and quick responsiveness to customer needs
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[Maintenance Staff]
Maintain and clean artworks, care for flowers, transport equipment, and assist in shop inventory and sales. Physical strength and detail focus needed. Conversational Japanese required.
Main Responsibilities
・Adjust, repair, and clean art installations
・Care for flowers within the exhibits
・Transport supplies and perform physical tasks
Other Duties
・Inventory management and sales assistance in the shop
Required Skills
・Physically fit and able to handle physical tasks
・Skilled in careful and detailed work
・Conversational Japanese required (working language is Japanese)
・Valid work visa with permission for non-qualification activities
Benefits
・Full transportation reimbursement (cheapest route to/from teamLab Planets TOKYO)
・Social insurance coverage: Employment, Workers’ Compensation, Pension, Health
・Overtime and late-night work compensation
・Staff discounts on food and beverages
・Visa support available (conditions apply)